NMRT January Discussion: Overcoming Negativity in the Workplace

Hello all! My name is Elayna Turner and I’m providing an update and summary of our January discussion which was hosted on the NMRT-L listserv. Thanks to everyone who was able to participate!

January’s topic was about overcoming negativity in the workplace. This topic focused on sharing experiences of negativity in the workplace and suggestions on how to deal with it. The type of negativity could have been anything from a negative coworker to the difficult supervisor to the culture of the workplace itself. Anyone who has worked in an environment that had a negative culture or coworker/supervisor knows how draining it can be on your own emotions and drive at work. Sometimes the stress from the situation can be so bad that it carries over into your personal life.

Quite a few stories were shared on the listserv along with some advice given for coping with that kind of environment. The stories ranged from someone who worked in a “siloed library” where departments rarely interacted and miscommunications and misinterpretations abounded to another who worked in an environment with a difficult supervisor that caused a group of staff to form a sort of “support group” of coworkers to cope.

Whatever your experience, there are ways to deal with these kinds of situations. While not all of the advice given may work for each person and situation, the suggestions given are great places to start to turn that negativity around.

  • When someone is excessively negative, ask them what they are going to do about what’s making them feel negative. Hold them accountable for their words.
  • When dealing with departmental divides, try reaching out to others by greeting them, sharing information about your work that might affect them, and work to build positive, productive interactions.
  • Realize that there is only so much you can do with people who don’t want to contribute and don’t let it get to yourself.
  • Treat everyone fairly and remember that you are all on the same team.
    If someone won’t relent on their negativity, ignore their comments and don’t feed into it.

The above advice is excellent to get started with and I can say I have used some of those strategies myself to much success. A last piece of advice I’d like to impart as a closing for this discussion is knowing when to leave. If you simply cannot bear the negativity and you feel you’ve done all you can to try and move past it, but you can’t, then it is probably time to move on to another job. Change can be hard, but if it gets you into a more positive work environment where you can flourish, then it is completely worth it.

Negativity can be a real drain on you and your work, but as illustrated during this month’s discussion, there are ways to overcome it. Hopefully the strategies presented in this discussion will be able to help some of you during the course of your careers!

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NMRT Member of the Week Spotlight: Emily Bayci

Emily Bayci

Naperville Public Library

Children’s Services Librarian

What’s your job like?

Getting kids and their caregivers excited about books and technology! And having fun!

What are some things you like about your job or working in libraries in general?

I like being able to wear funky clothes and getting away with it (I’m currently wearing a giant purple tutu).
I like getting to know families and people from the community.
I like having inside scoop on all the latest books, movies, tv shows. Though I need a few more hours in the day!
I like hanging out with children and wearing funky hats!

What’s a project or committee you’re working on right now that you’re excited about?

I’m going to be on the Newbery Committee and I am beyond excited and honored to read ALL THE BOOKS!

What got you interested in libraries?

I always read books and went to the library while growing up (my childhood library was in a mall) and the librarians weren’t always the nicest. I vowed that I could try to make things better, because libraries are so awesome!

What is one of your favorite things about NMRT?

I like how it has unique and fun opportunities.

Do you have any advice for other new librarians?

Don’t be afraid to go for it!! Never think of yourself as underqualified, just put yourself out there!

NMRT wants to feature YOU in our NMRT Member of the Week Series. Nominate yourself or one of your amazing NMRT colleagues here: ow.ly/1umy30deke0

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NMRT Online Discussion Forum – January 2018 Live Chat Recap

Hello again, NMRT! This is Laura Birkenhauer, writing on behalf of the NMRT Online Discussion Forum Committee. I wanted to fill you in on a lively January discussion, hosted via Twitter chat using the hashtag #nmrtchat.

You can find an archive of the chat from start to finish by searching Twitter (search for #nmrtchat and click on the “Latest” tab) or by viewing the Wakelet collection I created, linked here: http://bit.ly/2DSP5V2

The one-hour chat included four discussion questions to encourage conversation:

  1. What is the most stressful part of working in libraries for you? What approaches have you tried or ideas do you have for managing this stressor going forward?
  2. Self-care is a hot topic these days. What self-care practices do you already enjoy or aim to incorporate into your workday/personal life in 2018?
  3. What does work-life balance look like to you? How can you seek to create it for yourself and, on the flipside, what can employers do to support it for their employees?
  4. What other tips or techniques have been beneficial to you in managing your work related stress and balancing your career with your personal life? Please share, along with relevant recommendations, articles and blog posts (esp if directly related to library work)!

Attendees spoke to a variety of stressful aspects of the profession. Challenges across the scope of LIS work included communication, a lack of downtime and the necessity of multi-tasking to accomplish the ceaseless nature of the work.

As was apparent in the chat, some positions in the library and information science field involve job-specific stressful situations, such as employment as a tenure-track or solo librarian or working with the public or difficult patrons.

Many spoke to the stress associated with change and the particular flux of our field: the challenge of proposing new ideas, limited staff, cut budgets, shifting priorities and a scarcity of full time positions.

So, how do we manage these stressful factors in our work? Chat participants shared a number of ideas, including self-care practices, which I’ve included as as an alphabetized list:

  • Adopt tools to stay organized, such as Google Tasks, Google Calendar, OneNote,
  • Planner Pad, Wunderlist or Trello.
  • Create boundaries.
  • Document difficult situations with patrons.
  • Engage in mindfulness exercises.
  • Exercise.
  • Find ways to engage with other librarians.
  • Focus on the positive and the present.
  • Journal.
  • Listen to music or podcasts (or whatever you find enjoyable).
  • Make daily, short-term and long-term goals.
  • Meditate or pray.
  • Practice yoga or breathing exercises.
  • Read for pleasure.
  • Say “no.”
  • Self-reflect.
  • Stay on top of professional news.
  • Take a break.
  • Talk openly with a supportive manager or coworker.
  • Try not to take things personally.
  • Turn off email notifications on phone.
  • Use “Do Not Disturb” phone settings.
  • Use sick time.
  • Utilize organizational strategies, such as to-do lists, spreadsheets or bullet journaling.

Participants spoke to striving for work-life balance through the creation of separation between their professional and personal lives. For some, that meant avoiding completing work at home, designating intentional “me time” or prioritizing enjoyable activities such as socializing or relaxing.

Suggestions for employers to further improve on work-life balance included the adoption of work from home policies, encouraging use of vacation time and wellness programs.

A number of resources were shared throughout the live chat and in response to the final question, which I’ve documented below.

Websites:

Workshops:

Articles & Books:

Thanks to all who participated for a great chat!

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Endnotes Call for Articles – Extended Deadline to March 15

The NMRT Endnotes Committee seeks contributors for the Spring 2018 issue of Endnotes: The Journal of the New Members Round Table. NMRT members, current LIS students, and recent graduates are encouraged to submit manuscripts for consideration.

Publishing with Endnotes is a great way for any early career librarian (including LIS students, recent graduates, and newer members of the Association) to gain experience publishing in a peer-reviewed, scholarly journal:

  • [W]hile seeking my MLIS… [a] professor offered to take a class paper and co-author with myself and my group partner. This experience has not only informed my professional and publishing career as an Academic Librarian but gave me confidence to apply for jobs with scholarly research expectations. – Tina Budzise-Weaver, published in Endnotes 2016
  • This has been such a great experience for me. You have all been extremely helpful and encouraging. I appreciate all the time you have taken to read my work and all the feedback you have given. I am sure it will help me throughout my professional career. I will definitely recommend this to everyone I meet looking for a way to begin pursuing publication in the LIS field! – Brady Lund, published in Endnotes 2017
  • [B]eing able to publish my first article while still in graduate school was an unbelievable confidence booster. To go through the process of peer review, and to feel so supported by the editorial staff, makes me want to continue to publish for the rest of my career… – Kim Myers, published in Endnotes 2016

Those interested in discussing article ideas are encouraged to contact the Editors at nmrtendnotesjournal@gmail.com to determine if the proposal fits the publication’s scope.

Articles should range from 2,000 – 4,000 words and be relevant to LIS students and new library professionals. Endnotes welcomes research papers, conceptual papers, case studies, and literature reviews (more information on these types is available in our complete submission guidelines).

Submissions are accepted throughout the year, but articles received by March 15, 2018 will receive guaranteed consideration for the Spring 2018 issue.

For more information about Endnotes, including complete submission guidelines & previous issues, please visit ala.org/rt/nmrt/about-endnotes-committee.

Please feel free to contact Endnotes Editors with any questions.

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Alternative Voices: An Interview with Thomas Maxheimer

The Alternative Voices Feature is brought to you by the NMRT’s Membership, Diversity, Promotion, and Recruitment committee. It is meant to give platform to the voices of librarians from underrepresented communities in the library field. The format of the feature is a journalistic question and answer format. It provides information that the librarian wants people to know about them, plus their thoughts on the current state of the field of librarianship.

Name – Thomas Maxheimer
Contact Information – Thomas.Maxheimer@QueensLibrary.org
City & State – New York, NY
Position Title – Supervising Librarian, Assistant Community Library Manager
Length of time in the library field – Almost four years

 

What drew you to a career as a librarian and what is your current role?

Librarianship is my third career and brings together my love for information, technology, and helping people.

What groups or roundtables are you involved in with ALA?

I’m on the News Committee of the Gay, Lesbian, Bisexual, and Transgender Round Table (GLBT-RT).

Do you have any advice for new graduates applying to jobs?

Carefully prepare, promote, and manage your band. Get experience working in customer-intensive atmospheres. Think carefully about the message you’re sending if you submit a resume that is not customized to the position you’re applying to AND/OR you do not take the time to craft a meaningful cover letter. Celebrate your diversity and make it part of your daily work.

Do you feel that you experience microaggressions or microinvalidations in the workplace (whether from colleagues or patrons) and how do you respond to them?

Absolutely, I have experienced what I feel were intentional and inadvertent microaggressions from colleagues as well as patrons. However, I am emotionally experienced enough to refuse to be someone else’s victim. I have had difficult conversations with the intention of improving relationships, with some success. One such conversation came after we changed all single-use restrooms to gender neutral signage. A patron came to me and said “What am I supposed to tell my children!?” to which I replied simply, “This is where people go to pee.” It was not my intention to be rude, but I was intentionally blunt. During our follow-up conversation, it was my feeling that this person just had not thought of it in terms as simple as this.

How well do you think that the library (or system) you currently work in reflects the needs of its community?

Of course, there is always room for improvement, but I am exceedingly proud of Queens Library’s “Queens Library is for Everyone” campaign (http://qleveryone.org/) that is a direct response to the current political climate. Staff at every level mobilize to create a range of activities and programs including keeping branches open for 30+ hours, highlighting courageous immigrants, homeless resources, promoting stories about immigrant entrepreneurs, telling LGBTQ stories (selfish promotion http://qleveryone.org/1781). I was never prouder of Queens Library than during this campaign of rapid mobilization to help people live better lives. Call me an idealist, but simply put, libraries make the world a better place.

What suggestions do you have to help other librarians make sure that their library is open and accessible to everyone?

Empathy. Know your customers and know how the environment you are creating for them makes them feel. They may not remember each specific program or book they check out from your library, but they will remember how you make them feel while they are in your library. In my opinion, there is no more important a responsibility as this.

What trends are most impacting the field right now?

This certainly depends on the type of library and where it is located, but most institutions are learning to deal with the impact of new and changing technologies. In addition, many libraries are on the front line in dealing with massive and complex social issues such as the opioid crisis, homelessness, lack of affordable physical and emotional healthcare, lack of affordable housing, and citizenship issues.

What’s the best lesson you’ve learned on the job?

The level of empathy that hindered me in other fields has the opposite effect in the public library setting.

If you had to attribute your success to one skill or trait, what would it be?

I cannot narrow this to one, but my top four are 1) [Almost] boundless ability to maintain a positive attitude, 2) Patience, 3) Empathy, 4) Ability to not react emotionally to difficult situations with customers and staff.

What book do you find yourself pushing onto patrons the most?

We live in difficult times, so I’ve often suggested The subtle art of not giving a f*ck by by Mark Manson.

 

Interested in being featured in Alternative Voices? Contact us at ala.nmrt.mpdr@gmail.com

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NMRT Member of the Week Spotlight: Nicole LaMoreaux

Nicole LaMoreaux
The New School, New York, NY
Assistant Director of Research and Instructional Services

What’s your job like?

As the Assistant Director of Research and Instructional Services, I am in charge of the Research Unit within our department. I manage two librarians within this unit and we focus our efforts on research methods, assessment strategies, copyright issues, and more. I am also the business, marketing, and management subject liaison for The New School Libraries & Archives. As the subject liaison, I focus on collection development, teaching, and outreach for a various departments throughout the university.

What are some things you like about your job or working in libraries in general?

I love that everyday is different. The research questions that the students come up with are always interesting!

What’s a project or committee you’re working on right now that you’re excited about?

I am currently the committee chair for the NMRT Annual Social and the NMRT Annual Conference Professional Development Attendance Award. I’m excited to read the applications for the award and help select two winners for this opportunity. I’m also excited to work with my committee members to plan the annual social event!

What is one of your favorite things about NMRT?

I love the opportunities that NMRT provides its members. Whether it is getting to know one another at a social event or attending an online webinar, there are always fun and unique opportunities for all members.

Do you have any advice for other new librarians?

Network! You hear it all the time, but it is true. The library world is relatively small and you never know when a conference acquaintance might become a future colleague.

NMRT wants to feature YOU in our NMRT Member of the Week Series. Nominate yourself or one of your amazing NMRT colleagues here: ow.ly/1umy30deke0

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NMRT Membership, Networking, & Committee Interest Meeting – ALA Midwinter

Are you interested in joining New Members Round Table, but not really sure what it is about?

Are you a New Members Round Table member, but want to be more involved in the organization?

Join us for an informal chat about NMRT and learn how to be involved.

Event Details:

February 10, 2018, from 3pm-4pm

Colorado Convention Center, Room 108

 

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Get to Know ALA – Interview with Andrew K. Pace, ALA Executive Board Member

Andrew K. Pace, Executive Director, Technical Research, OCLC
ALA Executive Board (member)

Describe how long you have been on the committee and what initially interested you in joining.

I was elected to the ALA Executive Board by ALA Council in 2016. It was my second term on Council and my 22nd year as an ALA member. While it’s not a starting point for ALA involvement, it is the culmination of many years of service in ALA Governance—starting with my at-large position on the LITA Board, then as LITA President, and then later ALA Councilor. I’m a governance junky. I also spent a few years on the Committee on Organization, as Chair of the American Libraries Advisory Committee, and handfuls of other assignments too numerous to count (or sometimes recall).

What recommendations would you have for a new ALA member who is unsure about how to get involved?

Find your niche and play to your strengths. ALA is a big organization. If you can find a home in a Division or Round Table, that’s a great place to start and build your network. Visit their websites, blogs, and pages on ALA Connect. Read their publications. These are smaller networks of people who are connected to broad and bigger networks and it’s a great way to start. I started my involvement in ALA when one of my colleagues in NC was a committee chair and was looking for committee volunteers. Six years later I was President-elect of LITA! And look for ways to leverage and build on the skills that you have. It’s hard to start from scratch (e.g., I’m an IT librarian, but I want to learn everything about Government Documents cataloging!), so look for groups that will benefit from your skills while at the same time enhancing them. And don’t forget that volunteers are in short supply. If you talk to a division, round table, or general ALA leader about your interest, chances are they will find a spot for you. Finally, don’t be afraid to move on. Honor your commitments, but professional development time is at a premium, so make sure you’re getting something out of the experience. If you aren’t, try something else.

How do you balance committee work with your current library position?

It’s hard, but here’s some advice. Keep your management and colleagues informed of your desires and commitments and get their support if possible. Most of my ALA engagement has not stretched beyond the free time I’m willing to devote, but I knew, for example, that being on Executive Board would be a bigger commitment. I would not run without the support of my manager and the leadership team. They were very generous and supportive. Don’t be a martyr by giving every non-work waking moment to your ALA professional commitments. You’re in a career, not a job, and that career should include professional development and engagement with your professional association. And look for overlaps in your every-day work (see “play to your strengths” above). There’s no shame in using what you do every day for the benefit of ALA (assuming there’s no conflict of interest). For example, I was on a committee once that was looking for a way to vet new project and program ideas. I had just gone through Pragmatic Marketing certification and was able to use the principles I’d learned to help the committee create a framework for capacity planning. So don’t think of Work and ALA as an either-or zero sum game. Work and professional development should be a both-and scenario.

What would you suggest for a new ALA member who is unsure about why they should get involved with a committee?

What have you got to lose? If you’re passionate about the profession, then ALA is the place to spend some of your time and effort. Don’t think of ALA as some big entity in and of itself. We are ALA. [shameless plug for blog post included]. Even if you’re frustrated with ALA—too big, not inclusive enough, to bureaucratic—get involved. You let more air in by opening a window from the inside than by throwing rocks at the windows from the outside. And there is hardly a better way to build your professional network than in the ALA. My deepest professional connections, most engaging work, and closest friendships have been formed by the connections I’ve made through ALA. I love virtual social networks and engagement as much as anyone, but they are no substitute for the personal and professional connections I’ve made at ALA meetings.

How do you stay up to date on what’s going on with the wider profession?

When you find someone who can, introduce that person to me! Seriously, though, I read a lot online, I use current awareness services for select scholarly journals, I read as many ALA publications as I can, especially American Libraries, Public Libraries, and C&RL. And I have great colleagues who act as filters and send me things they know I would be interested in. I loathe listservs (will librarians and academics be the last people on earth to use them?!), but I subscribe to a few that might include interesting reading; I rarely participate. Social media can be a good pathfinder, but it can also be a rabbit hole, so I try to be guided by discussions there without participating directly with any frequency. Finally, I visit libraries and go to conferences. Someone wise once said “nothing happens in the office,” so I try to get out and about as much as I can. My job has afforded me many travel opportunities to libraries all over the world and I’ve tried to take advantage of that.

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Join Us at NMRT Orientation at ALA Midwinter 2018

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You’re Invited to the NMRT Midwinter Social 2018

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